Privacy Policy

1. INFORMATION COLLECTED ON THE SITE

Upon each visit to the website guoruibeauty.com (hereinafter referred to as the “Site”), certain information may be collected and compiled. This information includes your Internet Protocol (IP) address and the domain name registry information associated with that IP address, identification of the Internet browser, operating system, and hardware platform utilized, the date and time of your visit, the name and address (URL) of the webpage viewed immediately prior to accessing the Site, any queries entered into a search engine that led you to the Site, and additional “clickstream” data. This information is stored in our log files. Additionally, if your browser settings do not prevent the disclosure of such information, the following data may also be revealed: your name, email address, home and work addresses, telephone and fax numbers, and any comments provided in plain text. A comprehensive record of your activities on the Site, including pages visited, time spent on each page, information transmitted or received, and the names of files uploaded or downloaded, is also collected. This tracking information may be aggregated and shared with third parties for demographic analysis of our customers.

Personal information may also be collected when you voluntarily provide it, such as when establishing a user account, logging in as a registered user, providing account information, placing orders, or participating in contests, promotions, or surveys. Such personal information may include your name, date of birth, email and postal addresses, telephone numbers, credit card details, product interests, financial information, and, in certain circumstances, your opinions and preferences. We may maintain records of your product interests and obtain information about you from other Guorui affiliates.

In recognition of the importance of protecting children's privacy, this Site is not intended for individuals under the age of 14. We do not collect or use personal information from individuals we know to be under this age without prior verifiable consent from a parent or legal guardian. If a parent or guardian becomes aware that a child has provided us with personal information, they may request access to the information and/or demand its deletion from our records by contacting us at support@guoruibeauty.com.

2. USE OF PERSONAL INFORMATION

We may combine information provided by you through various means (online, by telephone, or in writing) regarding your product interests. This information may be combined with available demographic data to facilitate communication with you about our products, services, surveys, promotions, special offers, and contests. We collect this information to process your orders and respond to inquiries regarding order status, send products ordered by you or designated individuals, maintain contact and provide personalized service to better understand and address your needs, develop, enhance, and market our products and services, and manage our business. Additionally, we compile data related to loyalty and reward points earned through online purchases and ensure compliance with applicable legal and regulatory requirements.

We also utilize this information to measure interest in various areas of the Site, enhance navigation, and improve the overall Site experience. Except as outlined herein, personal information disclosed to third parties will be aggregated and rendered non-personally identifiable, primarily to identify demographic data regarding our customers.

3. DISCLOSURE OF PERSONAL INFORMATION

Your personal information shall not be disclosed to any non-affiliated third party without your prior consent, except in specific circumstances. We may disclose your personal information to Guorui affiliates for communication purposes regarding products, services, promotions, and other information that may be of interest to you. In the event of a sale of substantially all of our business or a similar transaction, we may transfer your personal information to a purchaser or prospective purchaser for evaluation or management purposes related to the transaction. We may also share personal information with non-affiliated third parties for processing on our behalf, subject to agreements that prohibit unauthorized use or disclosure of such information and require appropriate security safeguards. Please note that if such third-party processors are located in the United States, your personal information may be processed and stored there, potentially subject to disclosure under U.S. law. We reserve the right to disclose your personal information as required by law or in response to legal processes and requests from law enforcement or government authorities asserting a lawful right to access such information.

4. PROMOTIONAL COMMUNICATIONS

Should you prefer not to receive promotional information from us or other Guorui affiliates, you may opt-out by sending an email to support@guoruibeauty.com or clicking “unsubscribe” at the bottom of any promotional email. Please provide your full name and the email address used for registration or purchase. Processing your request may take up to ten (10) business days.

By providing your contact information, you consent to receiving promotional communications via mail, email, SMS text, or telephone regarding offers, updates, and relevant information.

5. COOKIES

Cookies are small data files stored on your computer's hard drive or in random access memory during your interaction with the Site. They record your preferences, enhancing subsequent visits. Cookies may store various information, including unique user IDs to track your browsing history and preferences. We utilize cookies to improve your online experience, allowing us to recognize you upon your return to the Site. If you have not registered, cookies may still be used to monitor non-personally identifiable information regarding your use of the Site. Most internet browsers accept cookies by default, but you may adjust your settings to block cookies or receive notifications. Please note that blocking cookies may limit your ability to use certain functions on the Site.

6. ACCESS, CHANGES, AND INQUIRIES

You are entitled to request access to and correction of your personal information collected by us. For such requests, inquiries, or complaints regarding this Policy or our privacy practices, please contact us at support@guoruibeauty.com.

We will remove your personal information from our database within a reasonable timeframe upon written request. If contacting us via email, please include your full name and password, and use “REMOVE REGISTRANT” in the subject line or click “unsubscribe” at the bottom of any emails received.

7. RETENTION OF PERSONAL INFORMATION

Your personal information will be retained only for as long as reasonably necessary for the purposes described in this Policy or as required by applicable law.

8. SECURITY OF PERSONAL INFORMATION

We take significant measures to protect the confidentiality and security of personal information collected, employing physical and technological safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. All employees, agents, and contractors are required to comply with this Policy. While we strive to ensure the security of your information, we cannot guarantee absolute security, and any transmission of information is done at your own risk.

9. CHANGES TO THE PRIVACY POLICY

Any changes to this Policy will be posted on the Site to inform you of what information is collected, how it is used, and whether it may be disclosed to third parties. Continued use of the Site following such changes constitutes acceptance of the revised Policy. It is your responsibility to review this Policy regularly.

10. THIRD-PARTY WEBSITES

The Site may contain links to websites not operated by Guorui. This Policy does not apply to third-party practices, and Guorui disclaims any responsibility for the actions, practices, or privacy policies of such third-party websites. By using this Site and accessing third-party websites, you release Guorui and its affiliates from any liability for actions, practices, or omissions of third parties. Please review the privacy policies of those websites.

11. OTHER TERMS

Your use of this Site is subject to our Terms and Conditions of Use and Sale. This Policy is intended for Canadian users only.